Refund & Cancellation Policy

Last updated: 21 October 2026

Before your first delivery

You can cancel a plan before 9 PM on the day before your first delivery for a full refund.

After your plan has started

• Instead of cancelling single days, skip them before 9 PM the night before — the meal is carried forward to the end of your plan (within the free skips of your plan).
• Meals already prepared or delivered, and meals not skipped in time, are not refundable.
• If you want to stop a weekly or monthly plan early, contact us. Remaining meals that are not yet locked may be refunded after deducting the regular 1-Day price for the meals already delivered.

If something goes wrong

If we miss a delivery or there is a problem with your food, tell us on the same day by WhatsApp or by rating your lunch in the app. We will replace the meal, add it to your plan, or refund it.

Tiffin deposit

The steel tiffin deposit is refunded when your plan ends and all tiffins are returned in good condition.

How refunds are paid

Approved refunds are paid to the original payment method (or by UPI) within 5–7 working days.

Contact us

Phone / WhatsApp: +91 92388 09259 · Omaxe City, Indore, Madhya Pradesh